Your privacy powers our platform. Here's the short, clear version of what we collect, why, and how we protect it.
Information We Collect
| Type | Examples |
|---|---|
| Account | name, email, password hash, role (Expert / Provider) |
| Profile | job title, company, payout details |
| Transactions | Stripe IDs, invoices, payout history |
| Content | survey answers, call recordings (with consent), messages |
| Usage | IP, device/browser, clicks, cookies |
We don't knowingly collect data from anyone under 16.
How We Use It
Run the service
match Experts & Providers, process payments.
Improve & secure
debug, fight fraud, measure usage.
Keep you informed
receipts, product updates, opt-in marketing.
Legal & compliance
taxes, audits, law-enforcement requests.
Data Security
- TLS in transit, AES-256 at rest
- MFA & least-privilege access
- Annual penetration tests
No internet system is 100% secure, but we sweat the details.
Sharing & Transfers
Keeping your data private is our mission.
We share it only with:
All vendors sign confidentiality & data-processing agreements. Data may move outside your country; standard contractual clauses keep it protected.
Cookies
We use first-party cookies for log-ins and third-party cookies (e.g., Google Analytics) for product insights. You can block cookies, but some features may break.
Your Choices
- Access or export your data
- Correct or delete info
- Opt-out of marketing
- Object to certain processing
Email privacy@trustedapp.co or use in-app settings—response in ≤30 days.
Changes
We'll post updates here and, if the change is big, give you 14 days' notice via email or in-app.
Contact
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at contact@trustedapp.co
Your insight earns you income; your privacy earns our vigilance.